Date   

Something like ditaval, but for topics or smaller?

despopoulos_chriss
 

Hi all...  We have a need to filter a superset list in different ways for different topics in the same book.  Is there some construct in DITA to do this?

EXAMPLE:

<ul id="superset>
<li audience="FOO">AAA</li>
<li>BBB</li>
<li audience="BAR">CCC</li>
</ul>

<topic id="FOO_Topic">
...
<!-- Should hide FOO and show BBB and CCC -->
<ul conref="supersetList"><li/></ul>
...
</topic>

<topic id="BAR_Topic">
...
<!-- Should hide BAR and show AAA and BBB -->
<ul conref="supersetList"><li/></ul>
...
</topic>

I know I could do it this way (below), but that's so much work!  At scale it can be hard to maintain.  Does DITA give us anything easier?


<ul id="superset>
<li id="A_Item">AAA</li>
<li id="B_Item">BBB</li>
<li id="C_Item">CCC</li>
</ul>


<topic id="FOO_Topic">
...
<!-- Hide FOO and show BBB and CCC -->
<ul>
<li conref="supersetList/B_Item"/>
<li conref="supersetList/C_Item"/>
</ul>
...
</topic>


Re: Need new DITA CMS - Any suggestions?

Kendall User
 

Along with those suggestions, if you have condition names that are not one of the attribute names in OOTB DITA, you would need to either add specialized attributes or convert them in some way. For example, if you have a condition named sue, there's no attribute named sue.

Then there variables which would need to get converted to keydefs or you could use conrefs.

And, there are publication objects and baselines, which don't map to standard DITA types. You would need to match publications' conditions with ditaval files. Baselines could be made into git tags if you do the migration so that revisions match up with object versions in the CMS.


Re: Need new DITA CMS - Any suggestions?

rikp@...
 

Not a problem Tom 😊

 

This isn’t the forum for us to push our wares but please have a look at the website – we also have experience of migrating from Tridion to Z=XDocs – all DITA is not always equal.

 

Rik

 

+44 (0)79 8013 0260

rikp@...

skype: rik.page

www.bluestream.com

 

From: main@dita-users.groups.io <main@dita-users.groups.io> On Behalf Of Thomas Rathkamp via groups.io
Sent: 11 May 2021 18:43
To: main@dita-users.groups.io
Subject: Re: [dita-users] Need new DITA CMS - Any suggestions?

 

Ah, my apologies. I sent the wrong link. ;) 

 

 

 

Tom Rathkamp
Senior Technical Writer

 

 

 

On Tuesday, May 11, 2021, 12:40:57 PM CDT, rikp@... <rikp@...> wrote:

 

 

Tom,

 

Thank you for the recommendation but XDocs DITA CCMS is now at version 5.2 see www.bluestream.com.

 

Rik

 

Rik Page
Sales and Marketing Director
+44 (0)79 8013 0260

rikp@...

skype: rik.page

www.bluestream.com

 

From: main@dita-users.groups.io <main@dita-users.groups.io> On Behalf Of Thomas Rathkamp via groups.io
Sent: 11 May 2021 17:49
To: main@dita-users.groups.io
Subject: Re: [dita-users] Need new DITA CMS - Any suggestions?

 

Elizabeth,

 

Not sure about the conversion aspect, but as a relatively low-cost CMS, I would recommend XDocs from Bluestream. 

 

 

XDocs 1.0 a Revolutionary DITA Enabled XML Content Management System - B...

Bluestream today announced the general availability of XDocs 1.0, an XML content management system.

 

 

 

 

 

 

 

Tom Rathkamp
Senior Technical Writer

 

 

 

On Tuesday, May 11, 2021, 11:39:08 AM CDT, Elizabeth Gschwind (FICO) via groups.io <elizabethgschwind@...> wrote:

 

 

HI DITA users – one part of FICO’s business is being divested. A lot of their content is written in DITA and they will no longer have access to FICO’s CMS (Tridion Docs). They will NOT be rolled into the new company’s systems and will manage their own documentation. We are wondering if anyone has a recommendation for a light-weight and user-friendly CMS or similar tool for managing their content? They are currently leaning toward using SVN or GIT but will need an XML editor and help with setting up style sheets etc.

 

Does anyone have experience with spinning out content from an existing system, and recommendations?

 

Thank you in advance!

 

Elizabeth Gschwind

Localization Manager | FICO | Tel: +1 415.299.0896 | ElizabethGschwind@...

 

This email and any files transmitted with it are confidential, proprietary and intended solely for the individual or entity to whom they are addressed. If you have received this email in error please delete it immediately.


Re: Need new DITA CMS - Any suggestions?

Kristen James Eberlein
 

Hi, Elizabeth.

Please give the group my contact information. I have expert-level experience both with the SDL CCMS and with transitioning users of that CCMS to alternatives. GitHub and SVN are possible choices (if the group will not be localizing content), and there also are some CCMS that they might want to consider.

Eberlein Consulting could assist with all or any of the following, depending on the company's requirements:

  • Selection of a CCMS or version control system
  • Selection of an XML editor
  • Configuration of the XML editor to make the authoring environment as productive and user-friendly as possible
  • Development of DTDs for their new environment
  • Preparation of DITA source for the new environment
  • Stylesheets for PDF, HTML5, etc.
  • Documentation of processes for the new environment
Best,
Kris

Kristen James Eberlein
Chair, OASIS DITA Technical Committee
OASIS Distinguished Contributor
Principal consultant, Eberlein Consulting LLC
+1 919 622-1501; kriseberlein (skype)




Re: Need new DITA CMS - Any suggestions?

Thomas Rathkamp
 

Ah, my apologies. I sent the wrong link. ;) 



Tom Rathkamp
Senior Technical Writer




On Tuesday, May 11, 2021, 12:40:57 PM CDT, rikp@... <rikp@...> wrote:


Tom,

 

Thank you for the recommendation but XDocs DITA CCMS is now at version 5.2 see www.bluestream.com.

 

Rik

 

Rik Page
Sales and Marketing Director
+44 (0)79 8013 0260

rikp@...

skype: rik.page

www.bluestream.com

 

From: main@dita-users.groups.io <main@dita-users.groups.io> On Behalf Of Thomas Rathkamp via groups.io
Sent: 11 May 2021 17:49
To: main@dita-users.groups.io
Subject: Re: [dita-users] Need new DITA CMS - Any suggestions?

 

Elizabeth,

 

Not sure about the conversion aspect, but as a relatively low-cost CMS, I would recommend XDocs from Bluestream. 

 

 

XDocs 1.0 a Revolutionary DITA Enabled XML Content Management System - B...

Bluestream today announced the general availability of XDocs 1.0, an XML content management system.

 

 

 

 

 

 

 

Tom Rathkamp
Senior Technical Writer

 

 

 

On Tuesday, May 11, 2021, 11:39:08 AM CDT, Elizabeth Gschwind (FICO) via groups.io <elizabethgschwind@...> wrote:

 

 

HI DITA users – one part of FICO’s business is being divested. A lot of their content is written in DITA and they will no longer have access to FICO’s CMS (Tridion Docs). They will NOT be rolled into the new company’s systems and will manage their own documentation. We are wondering if anyone has a recommendation for a light-weight and user-friendly CMS or similar tool for managing their content? They are currently leaning toward using SVN or GIT but will need an XML editor and help with setting up style sheets etc.

 

Does anyone have experience with spinning out content from an existing system, and recommendations?

 

Thank you in advance!

 

Elizabeth Gschwind

Localization Manager | FICO | Tel: +1 415.299.0896 | ElizabethGschwind@...

 

This email and any files transmitted with it are confidential, proprietary and intended solely for the individual or entity to whom they are addressed. If you have received this email in error please delete it immediately.


Re: Need new DITA CMS - Any suggestions?

rikp@...
 

Tom,

 

Thank you for the recommendation but XDocs DITA CCMS is now at version 5.2 see www.bluestream.com.

 

Rik

 

Rik Page
Sales and Marketing Director
+44 (0)79 8013 0260

rikp@...

skype: rik.page

www.bluestream.com

 

From: main@dita-users.groups.io <main@dita-users.groups.io> On Behalf Of Thomas Rathkamp via groups.io
Sent: 11 May 2021 17:49
To: main@dita-users.groups.io
Subject: Re: [dita-users] Need new DITA CMS - Any suggestions?

 

Elizabeth,

 

Not sure about the conversion aspect, but as a relatively low-cost CMS, I would recommend XDocs from Bluestream. 

 

 

XDocs 1.0 a Revolutionary DITA Enabled XML Content Management System - B...

Bluestream today announced the general availability of XDocs 1.0, an XML content management system.

 

 

 

 

 

 

 

Tom Rathkamp
Senior Technical Writer

 

 

 

On Tuesday, May 11, 2021, 11:39:08 AM CDT, Elizabeth Gschwind (FICO) via groups.io <elizabethgschwind@...> wrote:

 

 

HI DITA users – one part of FICO’s business is being divested. A lot of their content is written in DITA and they will no longer have access to FICO’s CMS (Tridion Docs). They will NOT be rolled into the new company’s systems and will manage their own documentation. We are wondering if anyone has a recommendation for a light-weight and user-friendly CMS or similar tool for managing their content? They are currently leaning toward using SVN or GIT but will need an XML editor and help with setting up style sheets etc.

 

Does anyone have experience with spinning out content from an existing system, and recommendations?

 

Thank you in advance!

 

Elizabeth Gschwind

Localization Manager | FICO | Tel: +1 415.299.0896 | ElizabethGschwind@...

 

This email and any files transmitted with it are confidential, proprietary and intended solely for the individual or entity to whom they are addressed. If you have received this email in error please delete it immediately.


Re: Need new DITA CMS - Any suggestions?

ekimber@contrext.com
 

I second Mica's suggestion: Using Oxygen for authoring is always an excellent choice and you then have a number of content management options, including using git, as Mica points out.

There have been many presentations at the various DITA conferences over the last few years on using git to manage DITA content.

There are a number of easy-to-use hosted git repositories you can choose from, including GitHub, BitBucket, GitLab, and Azure DevOps (which basically integrates GitHub into a Jira-style issue tracker and continuous integration platform--I had never used Azure DevOps before a few days ago but I just went through the exercise of setting up a new DevOps instance as test and was pleasantly easy to set up a git repo and connect it to an existing local repo and set up a custom agile project management workflow--in a couple of hours I was ready go).

Cheers,

Eliot

--
Eliot Kimber
http://contrext.com


On 5/11/21, 11:51 AM, "Mica Semrick" <main@dita-users.groups.io on behalf of mica@silentumbrella.com> wrote:



Hi Elizabeth,

I think that git + oxygen + oxygen's git plugin works pretty well. It'll be difficult to find a usable solution much cheaper than that. Even better if someone on the team understands git well, as that seems to be a rub on many tech pubs teams.

As far as getting content out of tridion docs, it depends on how much dependency the content has on ishconditions-- if the content's conditions are relatively straight forward, then someone should be able to write some xslt to transfer the ishconditions over to the standard dita conditional attributes. If the ishconditions use a lot of AND and OR statements, the content will likely need some restructuring to achieve the same publishing ends with dita conditions as with ishcondotions.

As for getting content out of tridion docs, I believe you have two choices: do the publication export out of the web ui (which dumps UTF-16 formatted XML with some processing instructions, then convert that to normal UTF-8 dita) or use the dita-ot's dita normalize output (you'll get standard dita out of that).

Hope that helps.

-m

On May 11, 2021 9:38:58 AM PDT, "Elizabeth Gschwind (FICO) via groups.io" <ElizabethGschwind=fico.com@groups.io> wrote:
HI DITA users – one part of FICO’s business is being divested. A lot of their content is written in DITA and they will no longer have access to FICO’s CMS (Tridion Docs). They will NOT be
rolled into the new company’s systems and will manage their own documentation. We are wondering if anyone has a recommendation for a light-weight and user-friendly CMS or similar tool for managing their content? They are currently leaning toward using SVN
or GIT but will need an XML editor and help with setting up style sheets etc.

Does anyone have experience with spinning out content from an existing system, and recommendations?

Thank you in advance!


Elizabeth Gschwind
Localization Manager | FICO | Tel: +1 415.299.0896 |
ElizabethGschwind@fico.com


This email and any files transmitted with it are confidential, proprietary and intended solely for the individual or entity to whom they are addressed. If you have received this email in error please delete it immediately.


Re: Need new DITA CMS - Any suggestions?

Mica Semrick
 

Hi Elizabeth,

I think that git + oxygen + oxygen's git plugin works pretty well. It'll be difficult to find a usable solution much cheaper than that. Even better if someone on the team understands git well, as that seems to be a rub on many tech pubs teams.

As far as getting content out of tridion docs, it depends on how much dependency the content has on ishconditions-- if the content's conditions are relatively straight forward, then someone should be able to write some xslt to transfer the ishconditions over to the standard dita conditional attributes. If the ishconditions use a lot of AND and OR statements, the content will likely need some restructuring to achieve the same publishing ends with dita conditions as with ishcondotions.

As for getting content out of tridion docs, I believe you have two choices: do the publication export out of the web ui (which dumps UTF-16 formatted XML with some processing instructions, then convert that to normal UTF-8 dita) or use the dita-ot's dita normalize output (you'll get standard dita out of that).

Hope that helps.

-m


On May 11, 2021 9:38:58 AM PDT, "Elizabeth Gschwind (FICO) via groups.io" <ElizabethGschwind@...> wrote:

HI DITA users – one part of FICO’s business is being divested. A lot of their content is written in DITA and they will no longer have access to FICO’s CMS (Tridion Docs). They will NOT be rolled into the new company’s systems and will manage their own documentation. We are wondering if anyone has a recommendation for a light-weight and user-friendly CMS or similar tool for managing their content? They are currently leaning toward using SVN or GIT but will need an XML editor and help with setting up style sheets etc.

 

Does anyone have experience with spinning out content from an existing system, and recommendations?

 

Thank you in advance!

 

Elizabeth Gschwind

Localization Manager | FICO | Tel: +1 415.299.0896 | ElizabethGschwind@...

 

This email and any files transmitted with it are confidential, proprietary and intended solely for the individual or entity to whom they are addressed. If you have received this email in error please delete it immediately.


Re: Need new DITA CMS - Any suggestions?

Thomas Rathkamp
 

On Tuesday, May 11, 2021, 11:39:08 AM CDT, Elizabeth Gschwind (FICO) via groups.io <elizabethgschwind@...> wrote:


HI DITA users – one part of FICO’s business is being divested. A lot of their content is written in DITA and they will no longer have access to FICO’s CMS (Tridion Docs). They will NOT be rolled into the new company’s systems and will manage their own documentation. We are wondering if anyone has a recommendation for a light-weight and user-friendly CMS or similar tool for managing their content? They are currently leaning toward using SVN or GIT but will need an XML editor and help with setting up style sheets etc.

 

Does anyone have experience with spinning out content from an existing system, and recommendations?

 

Thank you in advance!

 

Elizabeth Gschwind

Localization Manager | FICO | Tel: +1 415.299.0896 | ElizabethGschwind@...

 

This email and any files transmitted with it are confidential, proprietary and intended solely for the individual or entity to whom they are addressed. If you have received this email in error please delete it immediately.


Re: Need new DITA CMS - Any suggestions?

Sarah O'Keefe
 

Hi Elizabeth,

We have lots of experience with CCMS transitions.

In addition to the issues you've already mentioned, they will need to strip out the proprietary CCMS bits (such as variables, libraries, and conditionals) and map them to standard DITA constructs.

We would be happy to help if consulting support is in the plan.

Regards,

Sarah O'Keefe


May 11, 2021 at 12:38 PM

HI DITA users – one part of FICO’s business is being divested. A lot of their content is written in DITA and they will no longer have access to FICO’s CMS (Tridion Docs). They will NOT be rolled into the new company’s systems and will manage their own documentation. We are wondering if anyone has a recommendation for a light-weight and user-friendly CMS or similar tool for managing their content? They are currently leaning toward using SVN or GIT but will need an XML editor and help with setting up style sheets etc.

 

Does anyone have experience with spinning out content from an existing system, and recommendations?

 

Thank you in advance!

 

Elizabeth Gschwind

Localization Manager | FICO | Tel: +1 415.299.0896 | ElizabethGschwind@...

 

This email and any files transmitted with it are confidential, proprietary and intended solely for the individual or entity to whom they are addressed. If you have received this email in error please delete it immediately.

--
Sarah O’Keefe
CEO, Scriptorium
Schedule a meeting: calendly.com/sarahokeefe


Need new DITA CMS - Any suggestions?

Elizabeth Gschwind (FICO)
 

HI DITA users – one part of FICO’s business is being divested. A lot of their content is written in DITA and they will no longer have access to FICO’s CMS (Tridion Docs). They will NOT be rolled into the new company’s systems and will manage their own documentation. We are wondering if anyone has a recommendation for a light-weight and user-friendly CMS or similar tool for managing their content? They are currently leaning toward using SVN or GIT but will need an XML editor and help with setting up style sheets etc.

 

Does anyone have experience with spinning out content from an existing system, and recommendations?

 

Thank you in advance!

 

Elizabeth Gschwind

Localization Manager | FICO | Tel: +1 415.299.0896 | ElizabethGschwind@...

 

This email and any files transmitted with it are confidential, proprietary and intended solely for the individual or entity to whom they are addressed. If you have received this email in error please delete it immediately.


Re: Publishing DITA content to knowledge bases

Thomas Rathkamp
 

There used to be a DITA-to-Confluence plugin years ago, but A) You needed the Confluence server to use it (where I was working at the time, we only had the Client) and B) I am not certain the plugin exists anymore. 



Tom Rathkamp
Senior Technical Writer




On Tuesday, May 11, 2021, 09:55:25 AM CDT, Grant Hogarth <grant.hogarth@...> wrote:


We were really interested in this (DITA -> Confluence) a year or so ago, but gave it up as too impractical to maintain, given the tools available.
Grant
Grant Hogarth 
Technical Writer, Services Tools team
Workiva Inc. 

On Mon, May 10, 2021 at 10:30 PM Radu Coravu <radu_coravu@...> wrote:

Hi Ozana,

Thanks for sharing this. The easiest approach I found to get DITA to Confluence was to produce a Word document from DITA and then import it in Confluence but probably a more specialized publishing plugin would be interesting too here.

Regards,

Radu

Radu Coravu
Oxygen XML Editor
On 5/10/21 16:53, Ozana Dragomir wrote:
Hi Radu,

We are not publishing DITA content to any such knowledge base, but some of our teams are interested in publishing to Confluence.

From my point of view, it would be worth it if we could also export from Confluence to DITA, but I am not aware of anyone doing that.

Thanks
Ozana

  


Re: Publishing DITA content to knowledge bases

 

We were really interested in this (DITA -> Confluence) a year or so ago, but gave it up as too impractical to maintain, given the tools available.
Grant
Grant Hogarth 
Technical Writer, Services Tools team
Workiva Inc. 

On Mon, May 10, 2021 at 10:30 PM Radu Coravu <radu_coravu@...> wrote:

Hi Ozana,

Thanks for sharing this. The easiest approach I found to get DITA to Confluence was to produce a Word document from DITA and then import it in Confluence but probably a more specialized publishing plugin would be interesting too here.

Regards,

Radu

Radu Coravu
Oxygen XML Editor
On 5/10/21 16:53, Ozana Dragomir wrote:
Hi Radu,

We are not publishing DITA content to any such knowledge base, but some of our teams are interested in publishing to Confluence.

From my point of view, it would be worth it if we could also export from Confluence to DITA, but I am not aware of anyone doing that.

Thanks
Ozana

  


Re: Publishing DITA content to knowledge bases

Radu Coravu
 

Hi Ozana,

Thanks for sharing this. The easiest approach I found to get DITA to Confluence was to produce a Word document from DITA and then import it in Confluence but probably a more specialized publishing plugin would be interesting too here.

Regards,

Radu

Radu Coravu
Oxygen XML Editor
On 5/10/21 16:53, Ozana Dragomir wrote:

Hi Radu,

We are not publishing DITA content to any such knowledge base, but some of our teams are interested in publishing to Confluence.

From my point of view, it would be worth it if we could also export from Confluence to DITA, but I am not aware of anyone doing that.

Thanks
Ozana

  


Re: Publishing DITA content to knowledge bases

Radu Coravu
 

Hi Pieterjan,

Thanks for sharing your usecase.

Regards,

Radu

Radu Coravu
Oxygen XML Editor
On 5/10/21 19:12, Pieterjan Vandenweghe wrote:

Hi Radu,

We use - amongst others - Xwiki as a knowledge base/collaborative intranet.
All the content from the DITA team is written in DITA and everything that doesn't relate to DITA, can quickly be created by adding new pages in Xwiki itself.

Workflow for the DITA content (stored in a GitHub repository):
  1. DITA topics are published with the default HTML5 DITA-OT plug-in to a dedicated folder in the GitHub repository.
  2. Import into Xwiki from the dedicated GitHub folder.
    During import the HTML5 topics are converted to the Xwiki standard (using Pandoc if I am not mistaken). It also imports metadata such as keyword, author...
So, no manual work after publishing from OxygenXML on our side besides clicking the import button in Xwiki (which could eventually also be automated).
Should you have further questions, don't hesitate to ask.

kind regards,
Pieterjan

On Mon, May 10, 2021 at 3:53 PM Ozana Dragomir <ozana.dragomir@...> wrote:
Hi Radu,

We are not publishing DITA content to any such knowledge base, but some of our teams are interested in publishing to Confluence.

From my point of view, it would be worth it if we could also export from Confluence to DITA, but I am not aware of anyone doing that.

Thanks
Ozana

  


Re: Publishing DITA content to knowledge bases

Pieterjan Vandenweghe
 

Hi Radu,

We use - amongst others - Xwiki as a knowledge base/collaborative intranet.
All the content from the DITA team is written in DITA and everything that doesn't relate to DITA, can quickly be created by adding new pages in Xwiki itself.

Workflow for the DITA content (stored in a GitHub repository):
  1. DITA topics are published with the default HTML5 DITA-OT plug-in to a dedicated folder in the GitHub repository.
  2. Import into Xwiki from the dedicated GitHub folder.
    During import the HTML5 topics are converted to the Xwiki standard (using Pandoc if I am not mistaken). It also imports metadata such as keyword, author...
So, no manual work after publishing from OxygenXML on our side besides clicking the import button in Xwiki (which could eventually also be automated).
Should you have further questions, don't hesitate to ask.

kind regards,
Pieterjan

On Mon, May 10, 2021 at 3:53 PM Ozana Dragomir <ozana.dragomir@...> wrote:
Hi Radu,

We are not publishing DITA content to any such knowledge base, but some of our teams are interested in publishing to Confluence.

From my point of view, it would be worth it if we could also export from Confluence to DITA, but I am not aware of anyone doing that.

Thanks
Ozana


Re: Publishing DITA content to knowledge bases

Ozana Dragomir
 

Hi Radu,

We are not publishing DITA content to any such knowledge base, but some of our teams are interested in publishing to Confluence.

From my point of view, it would be worth it if we could also export from Confluence to DITA, but I am not aware of anyone doing that.

Thanks
Ozana


Re: Cannot resolve keyrefs when creating PDFs from individual topics #keys

stinakab
 

Hi Nick,

Thanks for your reply.
Yes, I've tried that, but unfortunately, the keys are outside the root scope, because we share them among several projects. They are located higher in the hierarchy of files.
Any idea how to solve this?

Best rgds,
Christina


Re: Resources for a beginning technical writer (Was "Re: [dita-users] Publishing DITA content to knowledge bases")

DANIEL ESSIET
 

Thanks. I appreciate it.
Daniel Essiet.

On Sun, May 9, 2021, 2:02 PM Kristen James Eberlein <kris@...> wrote:

Hi, Daniel.

I want to point you to other resources for technical writing. (This list serv is narrowly focused on the use of DITA, the Darwin Information Typing Architecture.) The first resources that come to mind are the following:

  • Write the Docs Slack channel: https://writethedocs.slack.com/
    This is a friendly group of people; I'm sure that they will have many answers to your question.
  • Society for Technical Communication (STC): https://www.stc.org/
    This is the primary professional organization for technical writing in the US. They offer courses and Webinars; they also have chapters.
  • tekom: https://www.technical-communication.org/
    This is the primary professional organization for technical writing in Europe. They also offer courses and Webinars; they have more of an international presence than STC

Best of luck!

Best,
Kris

Kristen James Eberlein
Chair, OASIS DITA Technical Committee
OASIS Distinguished Contributor
Principal consultant, Eberlein Consulting LLC
www.eberleinconsulting.com
+1 919 622-1501; kriseberlein (skype)


On 5/9/2021 5:39 AM, DANIEL ESSIET via groups.io wrote:
Which are  the best softwares for a beginning technical writer?
Thank you kindly.
Daniel Essiet
Lagos

On Sat, May 8, 2021, 10:08 PM Josh Honomichl <honomijr@...> wrote:
Hi Radu,

I'm currently working on a project to leverage our CMS-generated PDF outputs through the webspace in multiple ways, including knowlegebase delivery. The copy-paste route is a dead end as it's prohibitively expensive, doesn't scale, and extremely error-prone. We've found that the best option for achieving this end is to either engineer a custom OT plugin that you configure to push content into the pipeline, or invest in a tool that intakes DITA natively (ZoomIn, Ingenuix, etc). At this point, we are starting with the scripted deployments through a custom plugin, but the plan is to graduate to a purpose-built, enterprise-class deployment tool as soon as possible once we can prove our financial case.

The major challenges in the scripted deployment deal primarily with the limitations and requirements of the destination web CMS/tool. The creation of the custom JSON plugin is not really much of a problem. The most difficult part of us will likely be creation of the transactional API scripts as our destination tools are somewhat particular about how they import content.

Let me know if you have any questions.
josh


Re: Publishing DITA content to knowledge bases

Radu Coravu
 

Hi Josh,

Thanks for the details, any knowledge base tool (like Zendesk, Confluence) you are interested in particular? Or do you just want to have the flexibility to choose the delivery later on?

Regards,

Radu

Radu Coravu
Oxygen XML Editor
On 5/9/21 00:08, Josh Honomichl wrote:

Hi Radu,

I'm currently working on a project to leverage our CMS-generated PDF outputs through the webspace in multiple ways, including knowlegebase delivery. The copy-paste route is a dead end as it's prohibitively expensive, doesn't scale, and extremely error-prone. We've found that the best option for achieving this end is to either engineer a custom OT plugin that you configure to push content into the pipeline, or invest in a tool that intakes DITA natively (ZoomIn, Ingenuix, etc). At this point, we are starting with the scripted deployments through a custom plugin, but the plan is to graduate to a purpose-built, enterprise-class deployment tool as soon as possible once we can prove our financial case.

The major challenges in the scripted deployment deal primarily with the limitations and requirements of the destination web CMS/tool. The creation of the custom JSON plugin is not really much of a problem. The most difficult part of us will likely be creation of the transactional API scripts as our destination tools are somewhat particular about how they import content.

Let me know if you have any questions.
josh

  

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