Re: Recommendations for content delivery platform #content-delivery
easyDITA do now have a CDP. They’ve realized this was a missing piece in their offering so they have created one.
Our business case runs to about 20 pages but it is basically about joining up different content silos within the company, improving customer self-service (very low in our company), support, and customer satisfaction as measured by NPS scores. We already have Salesforce community and lightning so we need something that can be integrated with these solutions.
From: email@example.com <firstname.lastname@example.org> On Behalf Of Don Bridges via Groups.Io
Sent: 18 February 2020 14:04
Subject: Re: [dita-users] Recommendations for content delivery platform
FluidTopics and Zoomin are CDPs, Bluestream is a CCMS and CDP, and easyDITA is a CCMS. All are viable tools and each may be a good fit depending on your situation and use cases. There are other options in both the CDP and CCMS arenas.
Maybe you can share your Business Case for this investment?